Frequently Asked Questions of Customers

Questions About Boomi Group

are you a supplier?

Yes, Boomi has over 7,600 supermarket products from the country’s most well-known brands in its warehouse. If there is a product you need that is not on our list, Boomi will source it in the most optimal way.

Who is your service suitable for?

The services of Boomi Group are suitable for a diverse group of individuals and businesses, especially for owners of Iranian supermarkets outside the country. These services are ideal for individuals looking to export Iranian supermarket products to foreign markets and seeking a reliable and experienced partner in this field. In particular, Boomi Group is suitable for:

1. Iranian supermarket owners abroad:
– If you own one or more Iranian supermarkets in other countries, Boomi’s services are suitable for you.

2. Importers and distributors of supermarket products:
– If you are an importer or distributor of supermarket products, Boomi can be a reliable and high-quality partner for you.

3. Iranian dried fruit and food producers:
– If you are a producer of Iranian dried fruits and food products, Boomi can assist you as a reliable export market.

4. Chain stores within the country:
– If you are a chain store within the country and are looking for product variety and to enhance your customers’ shopping experience, Boomi can be a primary source for supplying quality products at competitive prices.

Which countries Boomi Group provides services?

Boomi has the capability to send goods to all countries around the world.

Is it possible to visit your company?

Yes, our colleagues always welcome introducing the group to you.

Questions about products

What types of products are exported by Boomi Group?

Various types of food items, supermarket goods, dry foods, legumes, dried vegetables, saffron, local products, and any other Iranian edible and non-edible items you may need.

I have a specific product in mind. Can you also provide that?

Yes, Boomi will represent you and source, collect, and prepare all the products you need from inside Iran for delivery.

Are your products compliant with quality standards?

Yes, all products offered by Boomi Group come with the necessary health certificates and quality standards. Also, health inspectors are always monitoring the supermarkets under the umbrella of Holding Rad Tajarate Diamond.

How do you claim to offer products at the lowest prices?

Boomi Group, having the Hyperland chain hypermarkets as the best-selling hypermarket in the south of the country, consistently receives the highest level of discounts from producers. Therefore, Boomi Group claims to offer the lowest prices in the country due to these advantages. Just contact our team to inquire about our product prices.

Questions about our audience

I intend to open an Iranian supermarket, and I'm not sure which products are suitable for me. Do you have any recommendations?

With its years of experience in the supermarket and chain store industry, Boomi can offer you excellent and tailored suggestions for your product assortment. Additionally, a list of available items in the collection will be provided to help you choose your products with greater insight.

How can I, as an Iranian supermarket abroad, benefit from your services?

You can contact the support team of Boomi Group, discuss your needs, and request the necessary information from them. After receiving your request, our experienced staff will review it and prepare a draft contract along with a detailed service rates for you. This will then be sent to you. For more accurate information and coordination with the relevant team, you can use the contact information available on the Boomi Group website.

Are Boomi Group services only for abroad?

No, owners of supermarkets, chain hypermarkets, offices, planners, etc., can also avail themselves of Boomi Group’s services.

Question about shipping

Is shipment tracking available?

Yes, shipment tracking is possible both through our colleagues at Boomi Group and through the transport company.

What is the preparation time for orders?

Given that Boomi always has all supermarket products available in its warehouse, our customers do not need to spend much time negotiating, sourcing, and collecting products from various suppliers. Now, if part of your order is not among Boomi’s products, it will be packaged and ready for loading in less than 48 hours after sourcing the order.

How is the shipping method and duration?

Depending on the volume of your order and its destination, shipping can be done via land, sea, or air. The shipping time ranges from 3 days to 3 weeks, depending on the destination.

what documents are provided for each shipment?

The provided list includes the following documents, tailored to the specific goods and destination: 1. Warehouse Receipt 2. Proforma Invoice 3. Invoice 4. Certificate of Origin 5. Health Certificate 6. Phytosanitary Certificate 7. Banking Documents 8. Proforma Invoice 9. Packing List 10. Bill of Lading 11. Other required permits corresponding to the goods and destination.

Question about the order

How is the order placed?

You can contact the support team of Boomi Group, discuss your needs, and request the necessary information from them. After receiving your request, our experienced staff will review it and prepare a draft contract along with a detailed breakdown of service rates, which will then be sent to you. For more accurate information and coordination with the relevant team, you can use the contact information available on the Boomi Group website.

What is the MOQ?

You can request your orders from Boomi Group without any limitations on the order volume. Please note that the shipping cost may not be very economical for small volumes of goods.

Question about support

Is Boomi Group support available 24/7

Yes, our colleagues at the Boomi office are available to assist you during business hours. Additionally, our support mobile number is available 24/7, seven days a week to serve you.

How can I contact your support team?

To contact our support team, you can reach out to us via the phone number +98 9171481246 or through the email support@boomigp.com.

If you have any other questions, let us know

To get more information, contact our consultants or agencies all over Iran. We will always answer your questions. We are always with you.